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Kathmandu,Monday March 20, 2000  Chaitra 07, 2056.


Dial transport system hits consumers

By Bhaskar Sharma

KATHMANDU, March 19 - Though the law has allowed transporters to adopt dial system of management for consumer benefit, consumers, however, complain of inconvenience in the outmoded syndicate buses, especially plying through long distances.

A majority of transport entrepreneurs in the country has formed local syndicates, allowing plying only for syndicate members. They have not only prevented new entrepreneurs from entering the transport business, but are also involved in vandalizing buses which trespass the demarcation of different syndicates.

Ironically, while the government adopted liberalized and free market economy about a decade ago, it also made a provision in the Transportation Act, 2049, in 2050, allowing the practice of dial system, which is against the philosophy of free market.

"The government’s bowing to bus entrepreneurs and allowing them to operate on a dial system was a big mistake. Formation of syndicates are against consumer interest since they do not uphold the spirit of free competition," says Dhrubesh Regmi, a consumer activist at Forum for Protection of Public Interest (Pro-Public),

Harendra Bahadur Shrestha, Chairman of Consumer Forum Nepal (CFN), claims, "Although the government has repeatedly held talks with various syndicates to eradicate the system and to open avenues for new and competitive entrants, nothing has been achieved." Shrestha calls for amendments in the Act in line with free market.

However, officials with the Department of Transport Management (DTM) claim that the provision in the act has confined the role of the DTM that has hindered in ensuring consumers’ free choice of buses for long distance travels.

"Long distance buses must be well maintained. The syndicate system is not healthy in a free environment," comments Krishna Murari Sharma, Director General with DTM, .

"The department is trying to discourage such a system where consumers cannot exercise their right to choice, but the provision in the Act and the lack of alternative has rendered our efforts unfruitful," he added.

However, he also said that to enhance the doctrine of free market economy, the department is encouraging new entrepreneurs in operating their buses without being a member of the syndicate.

Amrit Baral, an employee of Prithvi Highway Bus Operators’ Committee (PHBOC), says, "The Committee does not allow non-member buses to ply on this highway. In case they do, they are fined heavily."

Certain buses, however, do operate outside the dial system. A handful of long distance non-syndicate bus operators run them during the day.

Managing Director of Makalu Travels, Tulsi Man Singh, a company not affiliated with the syndicate, says, "Syndicate system creates problems for our operation. Everyone knows about its monopoly in the market, yet no one does anything."

"If syndicate system is done away with, the old buses plying in the highways will be replaced by comfortable new ones," he says.

Many transporters affiliated with the syndicate also agree that the system is not good. "While each bus can provide employment to more than 5 people, the syndicate system with its ticket counters has reduced the number of job offers," says Dharmendra R K, an official with Central Region Bus Operators.

"To delete the dial system, the government should carry out study and determine the number of buses required in different routes," says Sharad Uprety of Federation of Nepalese Transporters (FNT).

Birgunj is the only place where the dial system does not exist. Other places like Rajbiraj, Janakpur, Gaur and Malangwa are slowly moving towards adopting competitive policy.


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