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LETTER TO THE EDITOR

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 Kathmandu Thursday March 15, 2001 Chaitra 02,  2057.


Corrupt postal system

Having first visited Nepal early October 1990 for a totally inadequate three days, I completed  my latest visit early September last year - my sixth in 10 years. This is confirmation enough of the great love I have for Nepal and it’s wonderful, genuinely friendly people who are truly something very, very special and inspite of its appalling pollution and abject poverty.

But nothing in this life is ever perfect and it did not take long to realise that Nepal has one of the most inefficient, incompetent, corrupt postal systems in the world. Speak to any of the local Nepalis about this and they laugh - they regard it as a national joke! And it would be funny if it were not so pathetic.

When letters from myself were not received by my first friends in Kathmandu back in 1993, one of these friends was so incensed he met with the then assistant chief postmaster at Sundhara and was told that during the previous winter a certain number of postal workers had been caught burning letters to keep warm!

I wrote the Vice Consul of the Australian Embassy in Kathmandu back in 1993 about this problem and was informed, I was not the first frustrated letter writer to raise this problem with the embassy and he kindly gave me the name and address of the Chief Postmaster - no response from him of course.

Over these intervening seven years, there have been innumerable outbursts of letter pilfering by the postal workers and these have been reported to various chief postmasters, the Chief Commissioner/s of Police at Naxal, to His Majesty’s principal private secretary (Mr Panday), and most recently twice to the Nepalese Consul General in Sydney. Result? Stone cold silence from all concerned! Nobody, but nobody in authority gives a damn about this situation.

Last year, 2000, was the worst yet experienced by my good friends not receiving my mail. Of 22 letters written by me between January and my departure for Nepal mid-July, only eight were delivered! An absolute epidemic of total incompetency.

Another impassioned letter of complaint to the Chief Postmaster dated 22 April 2000 unbelievably bought my first written acknowledgement from any authority in seven years from Shreedhar Gautam, and following my reply, he again responded with a further letter dated June 7. I mistakenly thought we were, at long last, making some progress.

Being unable to meet with Gautam personally during my July/August visit last year, I forwarded my entire file to him prior to my departure, relating to the dates of the 22 letters referred to above, together with the names, addresses and phone numbers (where applicable) of all my distressed friends. Having now been back in Melbourne again for seven months I am still awaiting a response to this file from Chief Postmaster Shreedhar Gautam inspite of a following-up letter from me dated November 4, 2000.

From what I have heard and seen in Nepal, it is well-situated in this communications age. One friend informed me there used to be long queues at the GPO in Kathmandu every lunchtime, but now it is quite easy to do one’s business without a long wait. More and more Nepalis are using fax, e-mail and the Internet to communicate and have deserted the post office in their thousands. Can anyone blame them?

For those of us (like this writer) who are computer illiterate it is still very important we have excellent postal facilities to communicate with good friends at home and overseas - it is a fundamental right - something no responsible authority in Nepal is willing to accept.

The appalling litany of inefficiencies and incompetence relating to the Nepali postal system I have outlined are unforgivable in this day and age and I never cease wondering how many hundreds of thousands of other foreign letter scribblers have been affected the same way as myself.

But the truly sad reality about this is that nobody, but nobody, at a responsible level gives a damn! Shame Nepal; shame!

Trevor S Clarke
Melbourne, Australia


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