For Prompt Services
HIS Majesty’s
Government has always been committed to provide better and efficient services to the
people and give sense of good governance in the country. In this connection, the state of
emergency management and coordination committee has taken a number of decisions and
measures to make people’s life easier and resolve people’s problems swiftly. As
the first step towards this, the government has made provisions to make the bureaucracy
more effective and efficient. For this, the government has clearly and strictly instructed
civil servants to provide efficient and quick services to the people in all offices. Any
civil servant who does not discharge duties quickly and efficiently and tries to create
hassles would be punished. As a result, people, after the state of emergency was declared,
have, in deed, experienced a marked change in the functioning of the government offices.
The state of emergency was declared to maintain law and order and control violence and
terrorism in the country. At the same time, the government is aiming to create an
atmosphere in which people would be better served and their problems lessened. Against
this background, the Ministry of Industries, Commerce and Supplies made some time-bound
provisions for the services and facilities being provided by the departments, committees
and offices under it. A meeting chaired by Minister for Industry, Commerce and Supplies
Purna Bahadur Khadka extensively discussed ways and means for providing better and more
effective services to the people. The meeting decided to finalise the applications for
granting licenses and other services within a certain period. Officials are required to
properly inform and explain the people if they cannot accomplish the work within the given
time frame. This definitely lessens the hassles of people and makes bureaucracy quick and
efficient. The quick and efficient bureaucracy is also the reflection of good governance.
It not only creates good governance but also wins credibility and popular support. In
fact, the duty of bureaucrats is to provide services to the people, which is why they are
called civil servants. Bureaucracy is the vehicle to implement the policies and programmes
of the government. If the bureaucracy is not effective and efficient as well as
responsible to the people, the policies and programmes of the government cannot benefit
the target group. Thus, bureaucracy must be made effective, efficient and quick in order
to implement the policies of the government and provide prompt and better services to the
people. Thus, the decision of the government to ensure good governance is a laudable move,
which needs support from all sections of the society.
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