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Vol. 3 :: No. 9
September, 2001 (Bhadra-Ashoj)

Marketing

Headlines Make the Difference

By Smriti Shrestha

You are reading this article because the headline captured your attention. It perhaps sparked an interest to know how headlines make the difference. This is the mission of the effective headline - to capture the attention of the reader and provide reason to read whatever follows.

The headline is the most important part of any content. If you don’t believe me just pick up a newspaper and look at it. I mean just take a look at it not read it. So, what do you see? At a glance all you’ll see are the headlines all over the page. The main headline can be seen and read at a glance even from a distance. It simply grabs the attention hard and makes you read the related article.

Does the creation of headline for your web site matter less than that of creating one for newspapers? No matter the kind of site–commercial ones or non-commercial ones, the objective is to draw the targeted traffic to your site, hold their attention and make them go through the contents so that the purpose for which the web site has been put up is accomplished. Remember that the people surfing the net will not choose to be bored. They will only go through the content if they are interested enough Therefore in the context where the competition in the net for the time and attention of the web surfers is increasing at an awesome rate, the task of the marketers becomes even more difficult to ensure that the headlines for each page or rather each group of information is captivating enough to pick out people you can interest.

You have probably heard of the principle called A. I. D. A. (Attention, Interest, Desire, Action) in marketing which simply tells that the way to get the customers to react to your promotional message is to get them first interested in what you have to say, generate enough interest which in turn generate a desire and which ultimately results in the action you wanted him/her to perform. This very same principal is applicable in creating effective headlines for your content in the web.

Attention.... is what you have to get in order to have the prospect reading your headline to start with. If you don’t get your attention they will never go through the content of your website. Think of headlines as your visual siren. Just like you wish to talk to Ram (say), who in the crowd and you call out ‘Aye, Ram suna ta!’ (Hey Ram, Listen to me!) to get to the right person’s (Ram in this case) attention, your headline should be able to call out to your best prospects.

To get to your best prospects, your headlines should highlight the most valuable benefit that your prospect can expect to receive from the information for which the headline is being created. It’s the benefits that cause a person to buy a product or service or even read a piece of information.

The most used and best power words that are used to describe the benefits are :

Fast, Free, Easy, Proven, Guaranteed, Discover, How to, Save, and Increase, Secrets, x% discounts.

Some of the examples of headlines that I have taken from www.yahoo.com are

·How to lose 10 pounds in 10 days –Ask me how

·How to Increase Your Sales by 57% to 520%!

·Free CD with each order

·Lower your cholesterol. Guaranteed

·25 beauty tips

You could also add a little mystique to the picture by revealing just enough in your headline so that it will arouse your prospect’s curiosity to find out more.

An effective headline will not just attract the readers attention but will also appeal to the reader’s self Interest. If your headline does not arouse interest for your readers, it will turn off your customers perhaps not after a first glance, but before you have had the chance to explain.

Always remember, people don’t care about ‘I’ or ‘We’, they only care about ‘Me’ or in other words, themselves! Always remember that when a prospect reads your headline the next question that they ask themselves is …

What do I get out of this? What is in this for me. ?

Therefore to further entice them you must know a little about your target audience. What are they interested in? What are their priorities? What make them take action? Craft your headlines to use words and phrases that will pique your potential buyers interest. Address the people you seek and them only.

Your product or service could have many uses, many qualities. A restaurant, for instance, may provide online reservation for a table at the restaurant, discounted price on the menu, offer an opportunity to select the menu beforehand to its online visitors. Attention grabbing headlines could be many for its content such as ‘20% Discounts’, or ‘Easy Booking’ or ‘Pre-plan your menu’. However, if the restaurant is targeting at the price-conscious teenagers then perhaps the headline ‘ 20% Discount’ might attract more customers than other headlines.

You have a global audience for your website but among them is a percentage, small or large, whom you hope to interest. Go after that percentage and try to strike a chord that responds.

Desire… is the heart of the entire offer. The headline should appeal to the emotions of its reader.

For example, how does this headline for information on the forthcoming program on "Exercising techniques for good health" grab you?

"Are you FAT, do people stare at you?"

If I were a overweight person it would offend me instead of appealing to my emotions. It would rather push me away than generate an interest to attend the program.

How about this one?

"Exercising Secrets to good health- Enroll Today".

This is much better, isn’t it? This headline instantly describes the value of the program and appeals to an overweight reader. He/she can instantly relate to it and will motivate the reader to take an immediate action to enroll to the program.

Action…is what you are looking for ultimately. If your headline is successful, action is what you accomplish.

Test each of your headlines against the criteria set. Does it grab the attention of the online visitors? Does it convey a benefit that the reader will be interested in? Does it stir the emotions? and Does it lead to the desired action?. If a potential headline does not meet these four criteria, rework it or eliminate it for a better one. Keep track of which headlines get the most clicks and which actually let the visitor to perform the desired action. There is no doubt that better quality headlines will result in more drawing traffic and potential customers to your website.


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