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Vol. 21 :: No. 21
THE NATIONAL NEWSMAGAZINE
Dec 07 - Dec 13 ,
2001.

COVER STORY


CIVIL SERVICE
Time To Work

Singh durbar : Capable to deliver ?
Singh durbar : Capable to deliver ?

With the imposition of the state of emergency, the common people have temporarily sacrificed their fundamental rights and freedoms in the hope of gaining a safe and prosperous future. The civil service, mired in disorder, sloth and inefficiency, needs to demonstrate the leadership and vision to bring substantial change to the country. The government has mobilized its security apparatus to restore public confidence and now the people want to see the civil service do its part of the job.

By KESHAB POUDEL 

In normal times, most of the civil servants of district-level government offices in Kathmandu fail to observe the 9 A.M to 4 P.M schedule. The imposition of the state of emergency does not seem to have changed their ways.

Although the Special Police Department has announced it would conduct spot inspections to ensure attendance at government offices, few civil servants seem to be worried. Nepal's civil service is virtually mired in disorder where a sense of accountability is the exception, rather than the rule.

"The Special Police Department cannot harm my career as long as I have political blessings," a gazetted officer bragged on condition of anonymity. The maddening rush among government employees to seek political blessings has turned the civil service into a fossilized entity.

The state of emergency, which was imposed at the recommendation of the popularly elected government, aims to transform the lives of the people and the behavior of society. If the people feel that such a drastic measure has failed to bring any perceptible change, the elected government could lose popularity. In this sense, Prime Minister Sher Bahadur Deuba is on public trial. He has to drive the civil service towards translating his government's objectives into reality the people can experience.

"The government is making all-out efforts to mobilize the civil servants towards delivering services to the people effectively and efficiently," said Minister of Information and Communication Jaya Prakash Gupta, who is also the spokesman of the government. "As an accountable government, we know our limitations and our responsibilities," he added.

Improving Law and Order

As soon as King Gyanendra ordered the imposition of the state of emergency to quell the Maoist insurgency, the common people heaved a sigh of relief, hoping that the move would bring lasting peace and stability to the country. Although the people have had to sacrifice most of the fundamental rights and freedoms they have become accustomed to over the last 12 years, they have overwhelmingly supported the emergency order.

In keeping with public expectations, the Royal Nepalese Army ó the country's oldest professional institution ó has once again proved its ability to meet any kind of threat to national security. The army, along with the police, is gradually restoring normalcy in various parts of the country. The restoration of law and order, however, will not be the only measure of success of the emergency order. There are many other components covering a wide range of fronts that will go on to establish whether the government's move was justified.

"The government may have to pass through different phases to prove the arguments it provided while announcing the state of emergency," said a constitutional analyst. "First, the prime minister has to put his announcement for ratification in parliament. The people will give a final decision on the emergency in the elections," he said.

"In a transparent and accountable system of governance, the head of government is responsible for his right and wrong decisions. If the people feel the prime minister's case is justified, they will give him their votes to form the next government."

As in other sectors, the prime minister is solely responsible for enhancing the performance of the civil service. If the administration is ineffective and incapable, it is the duty of the head of government to put it back on the right track.

"One cannot blame civil servants alone for inefficiency, as it is the political leadership which has to give directions to the administration," said a former secretary to the government. "Had the civil service been treated professionally and allowed to work independently, it would have delivered better results," he added.

The country's security apparatus swung into action immediately after the emergency order was issued. In the first 10 days after the emergency proclamation was issued, security forces achieved tremendous successes in destroying the Maoists' capability, including training centers and networks, in various parts of the country. This has obviously restored the confidence of the people. The reports of mass surrender of insurgents from various parts of the country indicate that the Maoists are losing major ground.

Through sporadic attacks, however, the Maoists are trying to show their presence in the capital as well. Until the people come out more vigorously to isolate the insurgents, the government cannot restore law and order.

Despite the successes in the first round of the battle against terrorism, the task of reinforcing security and restoring confidence among the rural and urban population remains daunting. The psychological trauma inflicted by terrorism cannot be overcome overnight. After the completion of search-and-cordon operations, the security forces have to undertake the important task of rehabilitating the security apparatus and local bodies across the country, particularly in the mid-western and eastern regions.

An efficient civil service is a vital component of the national rehabilitation effort the security forces, especially the Royal Nepalese Army, have begun. Following the restoration of multiparty democracy, Nepal's civil service has faced one serious setback after the other. As a result, the bureaucracy has become a highly politicized and virtually non-functioning organization.

If the government wants to inject life into the civil service, the state of emergency can provide a useful opportunity to do so. Finance Minister Dr. Ram Sharan Mahat and Agriculture and Cooperatives Minister Mahesh Acharya have directed civil servants to demonstrate greater efficiency in the days and weeks ahead. "The time has come for civil servants to show their efficiency and strength," said Dr. Mahat. That is an affirmation every minister and official should be repeating.

People waiting outside Singh Durbar : High hopes
People waiting outside Singh Durbar : High hopes

Over the last six years, the insurgents have terrorized the rural population by killing innocent people and disrupting everyday administrative functions. "One of the challenges in front of the Royal Nepalese Army is to inject a sense of security in the people," said Satchit Sumsher Rana, former chief of the Royal Nepalese Army.

That is where the civil service has to play its part. The government is considering a blueprint to reactivate the bureaucracy. "We are doing some homework for administrative reform and energizing the administrative machinery," said Dr. Prakash Sharan Mahat, principal adviser to Prime Minister Deuba. "For the first time in many years, the people have felt the presence of the state. The government is considering ways to push the bureaucracy into high gear," he added.

To be sure, the task of rehabilitating the local bodies and police stations in remote areas will face its own set of challenges. The Maoist insurgents have virtually destroyed local institutions and imposed their own style of governance. The withdrawal of police posts and stations paved the way for the insurgents to run large areas ruthlessly.

Although regaining control of these regions will be a mammoth job, the early signs are encouraging. "There was a tendency among officials and the police not to go to the villages. After the imposition of the emergency, that trend is gradually changing," said Dr. Prakash Sharan Mahat.

Political Support

Although the imposition of emergency has suspended certain fundamental rights of the citizens, all major political parties have backed the move, hoping that it would bring normalcy to the country. If the emergency lasts too long, however, the government may not be in a position to maintain such support.

The government has repeatedly stressed that the state of emergency is not directed against any particular ideology or political party. There is growing public acceptance that the move is aimed at improving the law-and-order situation. Although communist parties, including the main opposition CPN-UML, have expressed reservations on the state of emergency, broad public support compelled them to back the government's decision.

PM Deuba (second from right) with political leaders : Though decisions to take
PM Deuba (second from right) with political leaders : Though decisions to take

"Although the government did not have an alternative to imposing the state of emergency, it is nevertheless difficult to justify the curtailing of the people's rights," said Dr. Minendra Rijal, a young economist of the ruling Nepali Congress. "A democratic government has to contest elections and it has to be able to justify each action it takes," he added.

While the government has been able to win the support of all sectors, including opposition parties, it needs to take very cautious steps in the days ahead to retain that support. "We are supporting the emergency because this is the only way to restore law and order in the country," said Dr. Prakash Chandra Lohani, vice-president of the Rastriya Prajatantra Party (RPP), the third largest group in parliament.

Apart from the ruling party, the RPP is the only political group that has given unqualified support to the emergency. In a cautiously drafted statement, the RPP also urged the government to uphold the rights of the people.

The main opposition CPN-UML has refrained from clearly backing the emergency order. "We have already supported the emergency, but we want to be sure that the ruling party does not misuse its new sweeping powers," said Bharat Mohan Adhikary, chief whip of the CPN-UML.

After Emergency

A state of emergency is a temporary measure that a democratic government eventually has to lift. Once that is done, the people can evaluate the performance of the government. The government will have to make efforts to ensure it continues to receive the opposition's support in the post-emergency rehabilitation work. It will have to develop an all-party consensus every step of the way. In view of Nepal's geo-strategic vulnerability, how the situation unfolds will also depend on the role and commitment of its two large neighbors.

After the emergency is lifted, the government would require the support of opposition parties, the civil service and the people to restore state institutions to their proper role. Although the opposition parties havem backed the government's move and expressed their commitment to work with the people, it remains unclear how events will play out over time. In a significant boost for the government, Nepal's foreign friends, including its northern and southern neighbors, instantly backed the country's moves to restore normalcy.

"Facing an election after lifting the emergency will be very challenging task for a democratically elected government, as the prime minister would be exposed to criticism from the opposition for having curtailed civil rights," said a political analyst.

However, the imposition of a state of emergency is not always bad for political leaders. In many cases, such a move has also helped transform the image of politicians. "If the government exploits the opportunity and brings normalcy to the country, the popularity of leaders may soar and help them to win the elections," said another political analyst.

As civil society, political parties and citizens have thrown their weight behind the emergency order, the government needs to exercise caution while using the sweeping powers it has received. "The people have supported the emergency order in the hope that the government will provide security. It is now up to the government to show that it is really sincere about fulfilling the people's aspirations," said the political analyst.

Role of Civil Service

Whatever policies and programs the government introduces to rehabilitate local institutions, the civil service will play a key role in implementing them. If the civil service remains inefficient and non-functional, no program can be expected to bring results.

The role of the civil service is very important in enhancing the image of the government. If civil servants work efficiently to deliver the goods to the people, the popularity of the government will go up. It is the civil service leadership's responsibility to set the administration into motion.

"Nepal's civil service is direction-less because of over-politicization. There is virtually no tendency to work among a large number of the bureaucracy," said a former secretary on condition of anonymity.  "The bureaucracy is particularly vulnerable to the pressures of political parties, which want to fulfill their interests through the administrative machinery. Irrespective of party affiliation, politicians always have tried to weaken the bureaucracy. This is a major reason why our civil service has not been able to develop an independent identity."

The civil administration needs to be injected with a new spirit in order to revitalize a society that has carried the heavy burden of six years of violent insurgency. As the leader of a popularly elected government, Prime Minister Deuba eventually has to justify his stand that a declaration of a state of emergency was the only way out in the given circumstances. If administrative machinery fails to deliver the goods, the people will question the wisdom and utility of having gone for such a drastic measure.

"The state of emergency can be used to change the pattern of the administration by injecting a sense of discipline among civil servants," Prime Minister Deuba told reporters on Sunday. "The government is making efforts to bring quick relief to the people."

Without quick relief ó which would depend on the efficiency of the administration ó it would be very difficult for the government to explain to the people why they have been made temporarily cede their valuable rights.

The emergency should not be confined to matters of military or police operations. The whole administrative machinery should be mobilized to achieve the objectives the government has set. However, the general administration seems to be uninformed about the purposes of the declaration of emergency. This lack of awareness, which would impede the government's policies and programs, cannot be justified.

The sacrifices the citizens have made in foregoing their rights and freedoms must be compensated through efficient administration. Without this, the government and ruling the party would ultimately find it very difficult to face the people.

The exercise of emergency powers is considered a harsh measure under any political system, since it ultimately results in the curtailment of fundamental rights of the citizens. Therefore, the state of emergency has to be short, swift and result-oriented.

The government has been making every effort to justify the proclamation of the state of emergency, but its claims will be accepted only if it meets its objectives. The people have supported the government's move to ensure security and promote the rule of law. How the state of emergency will drive civil servants to achieve these goals remains to be seen.


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