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telelogo4.jpg (7056 bytes)   Kathmandu,Wednesday, 29 May 2002

I N T E R N A T I O N A L


Korea : Talking Software

Interaction between human and the machine is no longer confined to the realm of fantasy such as in the tale of Snow White, where the infamous mirror seems to have a mind of its own and gives all the right answers to the evil queen.

Voice technology has developed so much in recent years that it will not be long before all major interactions between machines and humans can be conducted simply through speech, says Baek Jong-kwan, president of Voiceware Co. Ltd, Kkorea's foremost speech technology company.

"The speech technology market has endless potential to penetrate into the core of our lives, being applied to various fields ranging from vacuum cleaners to stock exchange market information services", Baek said in an interview with the Korea Herald.

Voiceware now is attempting to join global leaders.

The company already ominates 60% of the domestic text-to-speech software market and 30% of the speech recognition market, according to the company's records.

Voiceware recently set up a branch office under a new name, "Neospeech", in the United States and is seeking potential American experts to join the team. Although it is still a small-sized company with a total 96 employees including 29 researchers, Voiceware is aiming to represent Korea's world-class standard of voice technology software including text-to-speech, speech recognition and voice authentication on the global market.

Being one of the leader in voice interface software development in Korea and the only company specializing in speech technology to be designated as a national research laboratory by the government, Voiceware seems to have all the right reasons to be so motivated.

The company, established in 1999 by Baek, a former researcher at LG's research center, has become Korea's first speech technology company to open market for commercial products that use ultra-modern engines to enable machines using databases to recognize human voices, and respond accordingly.

The firm has seen constant expansion in growth rates of over 100%, recording sales of 2.8 billion won in the first year of operation, followed by sales of 5.6 billion won last year.

Voiceware expects the figure to reach 10.2 billion won this year from its 3 billion won in capital.

Speech technology is yet to become one of the major markets in the information technology sector, ammounting to just 20 billion won last year and 30 billion won this year, according to Baek.

"Developments in voice technology in Western countries began in the 1970s, whereas Korea did not begin until the mid-80s, Baek said.

It therefore says a lot that a Korean company can provide software that is highly competitive in the global market, he added.

Automatic Speech Recognition News, an international monthly newsletter that tracks the latest developments in the speech recognition and text-to-speech marketplace, highly praised Voiceware in last Ocrober's issue, saying that Voiceware's English text-to-speech appears to be one of most natural sounding TTS products available. It said that the technology the firm provides is highly competitive against such companies as AR&T, Fonix, L&H, Rhetorical Systems, and Speech Works.

Voiceware developed its own english version of speech recognition and text to speech engines last September, and plans to develop Chinese and Japanese version within the year.

The company has currently about 150 businesses using its text-to-speech software products, and about 70 businesses using voice recognition products.

VoiceEz, one of the Voiceware's voice recognition products, has been applied as a flight schedule search engine by Asiana Airlines, a stock information service by various securities including Kyobo, Good Morning and SK, as well as by telecommunication businesses.

VoiceText which changes letters into words, has been installed in the office XP version of Microsft, and reads out to viewers the content on Web sites such as westeher forecast, emails, and news. Dong-a-Ilbo, Mae-il Economic newspaper, Durunet, SK telecom is among the business partners using VoiceText.

The company also sells a speaker certification engine named VoiceCop, which is used at gates and entrances to buildings for security purposes, as well in computer hardware to block unregistered individuals. Although the company possesses high class technology and many commercial products, Voiceware is also aware of the difficulties it will face when advancing into the global market.

"We will fall behind international enterprises on marketing and operation, due to lack of network, not to mention our weak brand-power", Baek said.

It will also take considerable time for us to provide services on the level of other international companies, he said.

The company plans to concentrate on winning partnerships with other renowned voice technology companies during the first stage of its operation overseas, Baek said.

Text courtesy: Korea Now, April 6, 2002 issue. Embassy of Korea in Kathmandu.


Practice and Dialogue

How do these involved in the cultural dialogue view their tasks? Six answers Dialogue-A Strategic Necessity

-Amr Moussa, Secy-Gen, Arab League/Cairo/Egypt

During the past few years, we have come to realize that while there has been an incredible and positive change of attitude among individuals and entire nations, we have also witnessed a bizarre spiral of tragedies linked to the fear of diversity and to the perception that diversity is a threat. This fear has taken on a number of ugly names and forms such as ethnic cleansing, claims of cultural superiority and clash of civilizations. It is paradoxical and sad to note that although live in what is called the information age, widespread ignorance about religions and cultures and rarity of genuine communication between them prevails. Today, at the crossroads of history we have to make a choice: either seek to build solid bridges of understanding or fall into the abyss of never ending conflict, with tragic consequences for mankind. Those who think that a clash of civilizations will ultimately result in one side emerging victorious over the other need to think again. This call for a dialogue between civilizations is not new. The call for it today, however, is a most urgent one. In the past, many have regarded such an appeal almost as a luxury-an extra item on the agenda of international relations. Today, we are paying the price for inadequately dealing with the issue. The dialogue should be given prominence and placed at the top of the global agenda, not as a mere cultural theory but rather as an imminent strategic necessity. Moreover, this dialogue need to be confined to official or academic levels, it should be pursued at the grassroots and NGO levels. To address this issue we must operate around certain parameters. The prerequisite of any serious dialogue is the respect of pluralism and diversity. All civilizations and people should be proud of their achievements and contributions to the world. Yet one must evaluate its shortcomings. As we pursue this dialogue, we should adopt a "window" rather than a "mirror" perspective. A window often opens a completely new world, while a mirror often confines one's horizons and reinforces one's parochialism. We should benefit from the many windows afforded by the information technology revolution in order to communicate better with each other, rather than demonize one another. We should send a message of resolve and hope for a new world order based on justice, equality, security and law. The call for dialogue should acquire new momentum emanating from a genuine belief in the diverse achievements of mankind, cultural pluralism and creative human diversity.

Pluralism and Politics

-Smaranda Enache, Cvivil Rights' activist, Romania

The dialogue of cultures has always been an engine of progress in Europe. However, intercultural values are still seen as a field for academic reflection rather than a tool for building a harmonious pluralist society. A fruitful cultural exchange could be an important ingredient of Europe's unification provided it does not remain an elitist project. It has a unique role to play: that of helping us to overcome historical prejudice and cultural division. Public policies which enhance intercultural dialogue are needed, especially in the newly democratic states where pluralism is not yet a natural part of the decision-making process. Disdain for the human dignity of "others" has recently led to atrocities and immense suffering in our immediate vicinity. It is my strong belief that placing the intercultural dialogue at the center of European integration is a guarantee for preventing conflict and an effective way of increasing confidence.

Neutral Platform

-Dr. Rudiger Pintar, FES Regional Office Croatia

In countries in South-East Europe the cultural dialogue refers first and foremost to communication between different ethnic population groups and the need to dispel distrust and dispense with stereotypes towards the "others", especially in areas like former Yugoslavia where people are still scared by war atrocities. Fostering acceptance and trust in an atmosphere of peaceful coexistence is a lengthy process, a fact that is some times overlooked. All too often those involved have the impression that dialogues are initiated from outside sources, just for the sake of it. It makes more sense to begin a dialogue in order to tackle mutual issues, thereby reducing potential ethnically based conflict. In such cases a neutral platform and neutral mediator are frequently important elements and in this capacity political associations have proved very valuable over many years.

New Perspective

Ljubjana Wustehube, Head of Immedio, Berlin

The word culture is often abused in conflict situations. Mediation and a constructive attitude help deal with conflict among neighbor as well as the effects on the economy and at international level. As conflict escalates there is less chance for communication, making it more difficult for parties involved to win sympathy or even change their outlook on things, yet this is essential in order to reach a solution. At first, communication takes place solely through mediators or interpreters whereas in the course of dialogue the parties involved recount their own experiences and discover common ground, notwithstanding certain differences. In conflict situations sympathizing with each party's suffering and identifying with their needs and interests is of primary importance when we act as mediators because such feelings "rub-off" on the opposite parties. This enables people to progress from the question of past guilt to future responsibility which leads in turn to long-forgotten ways of developing new prospects for the future, something which can't be taken for granted.

Understanding Difference

Soheib Bencheikh, Grand Mufti, Marseille, France

Dialogue is indispensable as a means of exploiting the similarities between Christians and Muslims in order to bring them closer together: not for conversion purposes-the differences between us must be more readily understood, they should not be obscured-but in order to define a mutually consoderate way of living together. Yet we stir up mistrust and fear although already today we are obliged, and will always be, to share the same cities, villages and regions with one another-indeed to share the same planet because the earth is becoming more and more like a global village. No culture today can be called "exotic" or remote and even wildly disparate ideas become increasingly similar each day goes by.

Finding Answers

Dr. Matthes Buhbe, Head of FES, Israel

A deep divide currently separates the Jewish western from the Arab eastern part of the city. Yet it is silly to see cultural intolerance as the reasons for political failure. People of many different backgrounds have the potential to prevent the political dialogue failing, they are also capable of finding answers for Jerusalem-by activating a dialogue of cultures.

Text courtesy: Deutschland E4 N2/2002 April/May. Embassy of Germany in Kathmandu.


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